top of page
-
Who can collect and redeem stamps?Every guest in the Metropol-Sauna Essen and Metropol-Sauna Frankfurt. Minimum age 18 years.
-
Which entries are suitable for collecting stamps?Each entry for which you have enriched payment. So also all discounted admissions. Excluded are free entries, entries won, birthday entries, return entries, double decker on the free day.
-
What devices can I use to collect stamps?Basically with any smartphone that can connect to the internet.
-
What happens when I collect 10 stamps.DO NOT press the "Redeem" button! Show the app to the staff on your next visit and only click "Redeem" when asked to do so. This is the only way for the employee to see whether you are qualified to receive free entry. Admission is valid for 5 hours. Each additional hour started 2.20.
-
Do I have to register to collect stamps?Yes, if you install the Android app. However, you can register under a code name or use the web app (option 2) instead of an installation. No, if you use the web app. The storage of your collected stamps on your smartphone is anonymous through the use of so-called cookies. These cookies save the stamps you have entered so that the web app recognizes your smartphone when you enter it again and takes into account the stamps you have already collected. No personal data will be stored about you. We still recommend using the Android app to avoid losing the collected stamps by accidentally deleting cookies.
-
What happens if I delete cookies?If you have not registered in the app, the stamps collected up to that point will be irrevocably lost. You should therefore refrain from manually/automatically deleting your cookies while they are being collected. You can usually deactivate an automatic cookie deletion function, such as automatic deletion after closing the browser, in your browser settings.
-
Can I collect and redeem stamps in the Metropol saunas in Essen and Frankfurt?You can collect and redeem in the saunas in Frankfurt and Essen. Please note, however, that due to the event nature of some events in Essen, some stamps cannot be redeemed and some cannot be collected. More information on this can be found in the event calendar.
-
What is the average age of your guests?In general, it can be said that the Metropol sauna is appreciated by men of all ages. But the later in the day, the younger the crowd, especially on weekends. Admission of course only from the age of 18.
-
What is included in the entrance fee, what do I need to bring with me?You can come by spontaneously at any time, we have everything there. The price includes a towel and a cupboard. Swimming trunks are not necessary if you put on a bath towel. You can borrow hair gel and body lotion for free. You can dry your hair with our professional hair dryer. We are happy to lend bathing shoes, bathrobes and additional towels for a small fee.
-
Is there a jacuzzi in the metropol sauna?Yes, both saunas have a carefully maintained whirlpool with a powerful bubble pump.
-
What's the easiest way to find out what's going on in the Metropol sauna?In which you simply join the Gay-Romeo Club Metropol-Sauna-Frankfurt or "Metropol-Sauna-Essen " join. You will then receive regular newsletters with up-to-date information. You will also receive the password for the GayRomeo day (every last Saturday of the month) and save 5 euros on entry.
-
Do you also have larger towels for my waist circumference?Just ask for it when you come in. We are happy to have jumbo towels ready for you.
-
Can I smoke in the Metropol sauna?No and Yes! Basically, smoking is not allowed in our rooms. We have a cozy smokers' lounge with leather sofas and a flat-screen TV. There - very close to the bar - the smokers make themselves comfortable. Smoking in all areas (in Essen also on the terrace and in the garden) is not permitted by law. A fire alarm system connected to the fire brigade control center is installed in Frankfurt. If the alarm is triggered, the fire brigade will definitely come and there will be costs of around €750, which we will ask the person who caused the damage to be reimbursed.
-
I'm not gay, can I still come in?Yes. Metropol sauna is a sauna for all men. We have many bi males among our guests. Even adventurous hetero men who just want to try something new have come to the right (feel-good) place with us.
-
Can I take photos or film in the Metropol sauna?Basically, this is not permitted without our written permission. We only give such permission to our craftsmen or suppliers outside opening hours for their professional purposes. (E.g. the cigarette man has to explain how he filled the machine. Therefore, after he has filled the machine, he takes a picture of it). All other recordings (also with the mobile phone) are prohibited and we demand - for the protection of our guests - an immediate deletion of all recordings.
-
can i go inEvery guest is welcome as long as they are at least 18 years old and not clearly under the influence of alcohol or drugs.
-
Am I welcome as a trans man?If you, as a transman, feel part of the gay community, you are welcome in the Metropol sauna.
-
As a disabled man, am I welcome in the Metropol Sauna?Basically yes. In Frankfurt everything is on one level and there are no stairs. In the entrance area there is a step with a ramp. If you need help opening the door, just give us a call (069 - 175 09 115), we're happy to help. In Essen, the sauna area is spread over 3 levels. Unfortunately, all levels - including the entrance and the garden - can only be reached via stairs. A barrier-free conversion is planned in the long term. The toilet in both saunas is not wheelchair accessible.
-
Can I go online in the Metropol sauna with my own device?Yes, we have set up a WLAN guest access for our guests. You don't need a password. Use is free of charge. Please note that the transmitter covers the bar area and directly adjacent areas.
-
Why do you have security cameras?For several reasons: The most important reason is probably the deterrent effect. Because of the high-quality sheet steel cabinets, there are no lockers in the Metropol sauna, and we do everything we can to prevent theft.Keys that were carelessly left lying around occasionally led to objects being lost. The camera data can be used to clarify what happened.The cameras give the staff a good overview of what's going on (cashier can see you want to order something at the bar) and this helps us to respond faster and better to your needs.The data is stored in encrypted form for a few days and is never passed on to private individuals (including those affected). The staff has no access to the externally stored recordings. Only investigating authorities are granted access upon request.
-
Are drinks in the metropolitan sauna more expensive than in restaurants?No, on the contrary. Our drink prices are mostly in the lower segment. Because thirst can be high in a sauna, we usually serve drinks in large glasses. After sweating you should drink a lot and we don't want to hinder that with high prices.
-
I don't want to have a sauna today, but I would like a massage, is that possible?Call Essen on 0201 - 76 504 407 or Frankfurt 069 - 175 09 115 and arrange a massage appointment. We only add €3.80 to the massage price for a locker, towel and shower if you don't want to use the rest of the wellness program.
-
Where's the foot sprayer?Health authorities and dermatologists advise against the use of foot disinfection devices. It is important to wear bathing shoes and to keep your feet dry after the sauna.
-
I don't have any hair gel with me, can I get some from you?We'll be happy to lend you some for free. Just ask for it at the bar. Please don't forget to return the tube.
-
Do you have a shaving kit, toothbrush or deodorant?Yes, we stock a wide range of personal care items. You can get these things - and more - at the bar. Guaranteed not expensive.
-
My skin is dry after the sauna. Why?This is completely normal, because your skin loses protective fats through showering and heat. So your skin has been cleaned well. If you don't have any body lotion with you and ask at the bar, we'll be happy to lend you some free of charge. Please don't forget to return the bottle.
-
What discounts do you have?A look at our price table for Frankfurt or Eat continue. It is easiest if you buy a 6-card and use the stamp card from our app. So you always save and have no time restrictions. The night sauna is also very cheap from 1 a.m. for only 10 euros in Frankfurt. We also recommend membership in the Gay Romeo Club "Metropol-Sauna", because then you will receive the password for the GR day (last Saturday of the month) and save 5 euros on normal admission.
-
How do I pay for my drinks at the bar?Leave your money and valuables in the locked cupboard. Your consumption, massages and all other services are credited to your key number. You can conveniently pay for everything together while walking. However, we would like to make an interim invoice from € 50.
-
What advantages do I have with the 6-card?First of all, the price, because entry costs you a sixth less with the 6-ticket. That's why the card is called "Pay five - have six". But there's more: If you stay longer than 10 hours, you save for every hour started. The 6-seater card is also valid in all Metropol saunas and the XL sauna in Saarbrücken. So if you like to travel, then simply visit one of our partner saunas at the usual low price!
-
Stamp card, what is that?This is an offer that you know from your baker. With us, the stamp card is built into the Metropol sauna app. With every entry you will receive a code for a stamp. For 10 stamps there is a free entry. You can also get the stamp for discounted admissions. All information here.
-
How can I pay in the Metropol sauna?Quick and easy with cash. If necessary, you can use your card to withdraw cash in 50 euro increments via our service provider Sumup.
-
What do I do with my valuables in the Metropol sauna?It's best to keep your Rolex, bulging wallet and family jewelry at home in the safe. Our cupboards are made of sheet steel with the best German workmanship and fitted with the right heavy locks. The changing area is also monitored.
-
For how many hours did I pay my entrance fee?Basically, admission is paid for 10 hours. There are deviations for some tariffs, which are shown here for Frankfurt and for Essen are explained. After the specified hours NO new entry is due. Only additional started hours will be charged.
bottom of page